Terms of Service

Welcome to JANE, your Job Assistance and Navigation Expert. These Terms of Service ("Terms") govern your access to and use of our services. Please read these Terms carefully before using JANE.

1. Acceptance of Terms

By accessing or using JANE, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and JANE. If you do not agree with any part of these Terms, you must not use our services.

2. Description of Service

JANE is an AI-powered job coaching assistant specializing in advising individuals with disabilities on their employment journey. Our platform provides personalized guidance through:

  • Career Planning - Customized advice for career development and job searching
  • Resume & Cover Letter Development - Professional document creation and optimization
  • Interview Preparation - Strategies and practice for successful interviewing
  • Workplace Accommodations - Information on rights and available supports
  • Job Search Support - Tools and techniques for finding job opportunities

JANE is designed as a supportive tool and should not replace professional legal, medical, or financial advice when needed.

3. User Accounts and Registration

To access certain features of JANE, you may need to register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, outdated, or incomplete, or if we suspect unauthorized or fraudulent use.

4. User Responsibilities

When using JANE, you agree to:

  • Use our services only for lawful purposes
  • Refrain from any activity that could harm, disable, or impair the functionality of our services
  • Not attempt to gain unauthorized access to any part of our services
  • Not use our services to transmit harmful code, engage in fraudulent activity, or violate any applicable laws
  • Not share content that is illegal, offensive, or infringes on the rights of others
  • Not use our services to discriminate or harass others

5. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using JANE, you consent to our data practices as described in our Privacy Policy.

6. Disclaimer of Warranties

JANE is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance
  • Guarantees that our services will be uninterrupted, timely, secure, or error-free
  • Assurances regarding the accuracy, reliability, or quality of any information, advice, or service obtained through JANE

We do not warrant that the results obtained from using our services will be accurate or reliable, or that any errors in our services will be corrected.

7. Limitation of Liability

To the maximum extent permitted by law, JANE and its affiliates, directors, employees, agents, and licensors shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from service interruption, computer damage, or system failure
  • Damages arising from your use of or inability to use our services
  • Any actions or content of third parties

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if we have been advised of the possibility of such damage.

8. Intellectual Property Rights

All content, features, and functionality of JANE, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the design, selection, and arrangement thereof, are owned by JANE, its licensors, or other content providers and are protected by copyright, trademark, and other intellectual property laws.

You may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or perform, republish, download, store, or transmit any content from our services without the prior written consent of JANE or the respective rights holders.

9. Modifications to Terms and Services

We reserve the right to modify these Terms or our services at any time, effective upon posting the updated terms on our website. Your continued use of JANE after such modifications constitutes your acknowledgment and acceptance of the modified Terms.

We may also, at our sole discretion:

  • Change, suspend, or discontinue any aspect of our services
  • Impose limits on certain features or restrict access to parts of our services
  • Make changes to maintain security, enhance functionality, or comply with legal requirements

We will make reasonable efforts to notify users of significant changes through our website or email, where appropriate.

10. Termination

We may terminate or suspend your access to JANE immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use our services will cease immediately, and you must cease all use of our services and delete any copies of service-related materials in your possession.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in San Francisco County, California.

12. Contact Information

If you have any questions, concerns, or feedback about these Terms or our services, please contact us at:

Email: [email protected]
Postal Address: JANE Support Team
123 Employment Avenue, Suite 200
San Francisco, CA 94103

We strive to respond to all inquiries within 2 business days.

Last Updated: February 27, 2025